FAQ

REGISTRATION

How do I register for VikingsCon?
Click here to buy passes to VikingsCon. Registration for most passes will remain open until October 1, 2018 or until tickets are sold out. Day Passes may be purchased on-site at the event unless they are sold out.

What ticket/pass type should I choose?
Along with General Admission Day and Weekend passes, there are also various levels of VIP passes.

Can I get tickets at the door?
Yes, we sell tickets (except VIP) at the door unless the event is sold out.

Can I purchase multiple Admission Passes?
You can purchase multiple admission passes; however, the name of each attendee on each pass must be unique as each attendee will be checked in at the door. Each attendee will be required to check in with a photo ID. The name on the photo ID must match the name on the Pass. One Admission Pass per attendee.

Do I need a pass to attend the after-party?
Only certain VIP Pass holders, and those who purchase the Add-On Uppsala After-Party pass, will be admitted into the after-party (age restriction applies). Please check your pass to see if you qualify.

To purchase an Add-On, do I need an Admission Pass?
Yes, All Add-on passes require the purchase of an Admission Pass to get into the convention and redeem those Add-On's.

What is your refund policy?
All sales are final and NO REFUNDS will be issued. Please choose your pass carefully. Most passes are eligible for upgrade. VikingsCon reserves the right to change their refund policy at any time, without notification.

How do I modify my registration?
You can modify your registration through your email confirmation from EventBrite. Click here for an easy-to-follow tutorial on how to modify your registration.

I've already purchased a Pass, can I upgrade to another Pass?

Yes, you can upgrade from a lower level pass to any higher level pass. If you upgrade to another Pass of greater value, you will be prompted to pay the difference in price. Click here for an easy-to-follow tutorial on how to upgrade your Pass. Please note you can only upgrade Admission passes, not Add-On passes.

What if the celebrity that I wanted to meet cancels?
Cancellations are commonplace within the convention community. If you are coming solely for one guest, you may want to wait and purchase your tickets at the door. Celebrity cancellations may happen at any time. Refunds on Passes are not available, even in the case a celebrity cancels their appearance. 

How many Meet and Greet Add-on Passes can I purchase?

You can purchase multiple Meet and Greet Add-on Passes, however, each attendee name must be unique. You cannot purchase multiple Meet and Greet Passes for the same guest, for the same attendee. You MUST have an Admission pass to purchase an Add-On Pass.

What do I need to bring with me to check in at VikingsCon?
You just need a print-out of your confirmation email (you can show the confirmation email from your mobile device) and a government or school-issued photo ID. A copy of a birth certificate can be used in place of a photo ID for attendees under the age of 18. Please note that the name on the pass must match the name on your photo ID.


GENERAL INFORMATION

What is VikingsCon?
VikingsCon is the only dedicated fan convention in the U.S. for fans of the History show Vikings, as well as ancient history, culture, fantasy, and the "sword-and-shield" genres.

When and where is VikingsCon?
VikingsCon will be October 20-21, 2018, at the Charles County Fairgrounds in La Plata, Maryland USA.

What are the event hours?
Saturday, October 20, 2018, from 11am - 8pm. Sunday, October 21, 2018, from 11am - 7pm. VIP pass holders get entry 30 minutes before regular pass holders.

How old do I have to be to attend VikingsCon?
Everyone is welcome to attend VikingsCon. However, some programming may not be suitable for all ages. Kids 10 and under are admitted free with a paid adult (limit 2 kids per paid adult ticket).‚Äč Young children MUST be supervised at all times, as VikingsCon does not currently offer any babysitting services.

How old do I have to be to attend the Uppsala After-Party?
You must be 18 years or older to Attend the Uppsala After-Party. Alcohol will not be served to anyone under the age of 21. You must show a valid ID to attend.

Do you have Sponsorship and Advertising opportunities?
Yes, we do!  We offer several levels of sponsorship, Program Book advertising, as well as other advertising opportunities for your company. Please contact redserpents.marketing@gmail.com for details.

What else do I need to know?
A few things to note about Registration and Passes. PLEASE TREAT YOUR BADGE/PASS AS CASH! If your badge/pass is lost, you will need to purchase a new one. If your badge has been stolen, please see Security or a Staff member. Additionally, all sales on passes are final and non-refundable. No exceptions!

VENUE

Where is VikingsCon located?
VikingsCon will be located at the Charles County Fairgrounds, at 8440 Fairgrounds Rd., La Plata, Maryland 20646.

How much is parking at the fairgrounds?
Parking at the fairgrounds is FREE, and done on a first-come, first-served basis.

Is the fairgrounds handicapped accessible?
The fairgrounds are handicapped accessible and meets all ADA requirements.

Do the fairgrounds have an ATM?
Yes, there will be at least one ATM located at the fairgrounds. There are also several ATMs available within 5 miles of the fairgrounds.

Can I bring my own food and drink?
Other than a plastic, disposable water bottle, no outside food or beverages will be permitted. There will be several food and drink vendors in attendance for purchases.

What is your Re-Entry policy?
Attendees that exit the fairgrounds are permitted to re-enter with proper ID and badge/wrist-band. This includes attendees who exit to the designated smoking areas.

PROGRAMMING

Where can I find a complete Programming schedule?
The Programming schedule will be made available on the website closer to the event date. You can also find the Programming schedule in the official Program Book available at Registration at the event.

AUTOGRAPHS AND PHOTO OPS

Do you sell autograph tickets?
We do not pre-sell autographs from our website. All autograph purchases are cash at the tables at the convention. Just wait in the appropriate line and pay at each table.

How many autographs can I get?

You can get as many as you want to pay for.

What are "Photo Ops"?
Photo ops are professionally taken photos, for which you will receive an 8×10 of your photo. You can purchase additional print outs or digital downloads from our photo op provider. Photo ops will be available for purchase with cash or credit card at the convention. Photo ops are taken at scheduled times and are subject to change (times and celebrities in group photos). One photo op can have up to 2 adults and 2 children 10 and under along with the celebrities in it.

Can I take photos with the celebrity with my camera or mobile device?
Whether or not a celebrity allows what is known as  “selfies” is up to each celebrity. Some allow it, some don’t and some charge for it. Please respect the wishes of our celebrities and follow the rules that the celebrity sets either by sign or by volunteer.

Can I take photos or videos of the convention in general?

Yes, we encourage you to take photos during the convention. Taking pictures or videos of celebrities at their tables is subject to the rules they set (see above). Taking pictures and videos at panels is subject to the rules announced at the beginning of each panel. Some panels may be restricted.

Photo Ops Refund Policy

1. Photo Op tickets are non-refundable.

2. Guest Cancellations. If a celebrity guest cancels, you may exchange these photo op tickets on-site for other active photo op tickets of equal or lesser value (or you may pay the difference in the case of an upgrade), at the show if you so choose. If the guest was part of a group, the photo op ticket will remain active and the photo op will still take place; there will be no refund available in this case.

3. Missed Photo Op times. Photo op tickets for missed photo ops are non-refundable. You may only exchange your photo op ticket for another available photo op ticket (you will be refunded the difference in cash or you may pay in the case of an upgrade). Please be sure to check the photo op schedule for times when we get closer to the event date. You will also want to verify your photo op times at showtime as the photo op schedule is subject to change. The schedule will be listed on the event website. As stated, be sure to be 15-20 minutes early for your photo op. We are not responsible for the length of time any photo op lasts as some photo ops only last a matter of minutes. Please do not show up right before the start time of the photo op that follows yours in hopes of avoiding lines, because chances are the guest you are looking for is already gone from the photo op room.

VOLUNTEERING

What are the benefits of volunteering for VikingsCon?
For On-site volunteers, admittance into VikingsCon is free.  They may also receive other perks, such as free autographs and selfies with their favorite guest.

What's the difference between On-site volunteering and joining the Street Team?
On-site volunteers work the convention during the event days. Street Team members provide "foot-to-ground" marketing at other conventions (prior to VikingsCon) by distributing printed materials (i.e., flyers) and answering questions related to VikingsCon.